Our Services

ICBC Claims

ICBC Physio
helps with:

  • Low back pain
  • Neck pain
  • Concussion
  • Whiplash
  • Dizziness or vertigo
  • Shoulder pain
  • Headache
  • Soft tissue injury

About ICBC Physiotherapy

Have you been injured in a car accident? Under their new enhanced care model, ICBC provides treatment coverage regardless if you are at fault.
ICBC has moved towards a care focused model and offers all claimants direct access to preapproved care following a motor vehicle accident (MVA). No doctors referral required

ICBC Pre-approved Treatments*

  • 25 Physiotherapy visits
  • 12 Registered Massage Therapy Visits
  • 12 Kinesiology/Active Rehab visits
  • 12 Acupuncture visits
  • and more….

NOTE: Clinical pilates can be used in both Physiotherapy and Active Rehabilitation visits

*Within 12 weeks of injury. If outside of 12 weeks of injury, approvals can still be obtained through an ICBC claim manager
All preapproved treatments can be accessed without a referral as long as a valid claim number is presented

At True Physio + Pilates we have Physiotherapists, Registered Massage Therapists and Kinesiologists that can assist in recovery from an MVA. At True Physio + Pilates we can service several needs of an ICBC claimant under one roof in a multidisciplinary collaborative environment. Collaborative care under one roof increases communication and can provide exceptional care, patient experience and continuity of treatment plans. We have expert practitioners who can service all of your needs to get you feeling better and back to doing the things that you love

Our Physiotherapists have advanced training to treat symptoms associated with Motor vehicle injuries including:

  • IMS + Acupuncture
  • Advanced exercise therapy
  • Advanced Manual and Manipulative Therapy
  • Soft tissue release techniques
  • Myofascial release
  • Osteopathic Techniques
  • Connect Therapy
  • Clinical Pilates (Reformer and Mat)

We can help alleviate symptoms associated with MVAs including but not limited to:

  • Low back pain
  • Neck pain
  • Concussion
  • Whiplash
  • Dizziness or vertigo
  • Shoulder pain
  • Headache
  • Soft tissue injury
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