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The staff assisting us are great! Very approachable, helpful and passionate of what they've been doing. They have a well structured daily program for injury rehabilitation, as well as well planned GRTW after 2 weeks of intensive strengthening and conditioning exercise that targeted the specific type(s) of injury. The place were nice and very cleaned. There nothing more I can say about True Physio but everything is awesome. Great Job! Your a great help to my road to recovery back to work. I should have started much earlier this program rather than doing almost 3 months of plain physiotherapy alone. I could have been better by now and back to my old form. A big THANK YOU to everyone to the staff -- you know who you are.
Dulcisimo Domingo
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This is my first time to a Physiotherapist and I'm very glad to be kindly cared for by Esther Chiang at True Physio. She patiently walked me through many helpful steps towards recovery from my sprained ankle. She also gave a detailed, careful attention to my concerns in a way that's friendly, cheerful, and non-judgemental. Thank you so much, Esther! Oh, here's the culprit for my sprained ankle! Lol
Samuel Andri
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I've had the opportunity to see a few of the Physiotherapists (Andrea, Adrienne, Debbie, Nathan) and Massage Therapists (Dan & David) for an ongoing shoulder injury as well as other issues and have always had an excellent experience. Everyone is knowledgeable and caring and friendly. The location is convenient as it is right near the Steveston 'bus loop' and the online booking system is easy to navigate. Highly recommend them!
Jen Hunter
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I was advised by my physician to schedule sessions with a registered massage therapist to help alleviate tension in my shoulders and neck which led to tension headaches. Was referred to Kate Balen at True Physio and Pilates and have never looked back. I have been seeing her for 3 months now and the relief I have experienced is incredible. My range of motion is without pain and headaches are basically gone. She is an excellent massage therapist, knowing and listening to exactly what I need. I go every two weeks for my wellness day (as I refer to my massage) and will do so as long as I can.
Mariana Stevens
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Kate has been wonderful to work with. She’s helped alleviate aches, tightness, soreness, etc. Kate has done a great job with addressing and fixing any problems I was having. Would highly recommend a visit, one of the best at her craft!
Adrian Greene
Change the way you move
Richmond & Tsawwassen’s 1st and only premier
Physiotherapy clinic offering Clinical Pilates*

Transform Your Life
What our clients say..
Services
True Physio and Pilates offers a range of clinical services to help you get back to moving your best. Our services are covered under most extended health plans.
Explore Our Services
Low back pain
Neck pain, Whiplash
Knee pain
Disc Bulge / Herniation
Shoulder Separation, Dislocation
Shoulder pain
Rotator Cuff Tears, Tendinopathy
Frozen Shoulder
Tennis Elbow, Lateral Epicondylitis
Osteoarthritis
Post surgical recovery
Ligament sprain/strain
Ankle Sprain
Achilles Tendonitis
Plantar Fasciitis
Pre and post partum pelvic floor
TMJ disorders
Vestibular disorders – dizziness and balance issues
Concussion therapy
Diastasis Rectii
Chronic pain
Decreased mobility or flexibility
Why Choose Us?
We have been voted the #1 Physiotherapy clinic for three years in a row! We take great pride in the comprehensive service and genuine care we provide to our patients.
Our expert and experienced team of therapists are highly trained to treat a wide range of conditions.
We use a hands on, holistic approach to treatment. Our treatment philosophy is to look at the whole body in assessment and treatment. At True Physio and Pilates we treat one to one, we will never leave you alone, the entire appointment duration is yours with your therapist.
We have two incredible facilities equipped with clinical pilates reformers, gym equipment and comfortable spacious treatment rooms to get you back to doing what you love.
Our Highlights:
- One to one appointment times
- Multidisciplinary team – collaboration in your care
- The only clinic in Richmond with Physiotherapy with Clinical Pilates Integration
- Expert, experienced therapists
- Specialized services including Pelvic Floor, Vestibular Therapy and TMJ
- Manual therapy focussed
- A wide variety of service offerings
- One stop shop facility to service all of your rehabilitation needs
- ICBC and WSBC claims
